How To Protect, Fix Your Online Reputation

January 10, 2009
New York

(CBS) Did you ever "google" yourself and find something negative?

It should worry you. Just one negative posting can cost you a job

It's estimated that more than 70 percent of employers do a Web search on job applicants as part of their hiring procedures. More than half of them admit to not bringing someone on board because of negative information they found online.

It could be something you posted years ago, or something put into cyberspace by someone you know - or even a perfect stranger.

What can you do about it?

Michael Fertik, founder of ReputationDefender.com, had some advice on The Early Show Saturday Edition.

Fertik says he started the business two years ago with one person. He now has 60 employees. His service costs about $10 a month.

Fertik told substitute co-anchor Seth Doane that safeguarding your online reputation is “as important as your credit score nowadays. Every life transaction that you have, whether you’re looking for a job, you’re looking for romance, you’re looking for a friend - people are gonna look you up on the Web and make conclusions based on what they find.

"One random, idiosyncratic piece of content about you on the Web could dominate your Google results forever," he said. "It's such an issue: It affects people who are undeserving, people who are sort of using bad judgment, all kinds of different people."

What's worse, legal recourse is murky at best, Fertik observed, saying, "The law hasn't caught up yet with privacy. The Internet has really changed the privacy landscape in a big way and the law hasn't yet caught up with it. It's lagging behind, so far."

Fertik stressed that, "You have to be on top of your (online) reputation. It's not about narcissism. It’s about your personal brand. Especially in a down economy, people are looking you up, they’re making decisions. They're denying you a job unless they find something really good about you on the Web."

He had three key pieces of advice:

First, never let anyone set up your reputation online. Establish yourself online to create a clear and positive image of you. Don't wait for someone else to destroy it. Use what he calls "Google insurance": Create a profile on something like Facebook that's positive and tasteful. Claim the real estate on your name. What is said about you on the Web isn't a function of you living a righteous life: Anyone can say something bad about you. "Write your own history," he recommended.

Second, if there's a problem with your online reputation, you have to find it. Constantly monitor the Web. Search for full names, usernames, etc. Be on top of the game. Go deep into the Internet to Web sites that aren't indexed by Google: "The deep Web - Facebook, MySpace, the pages where the content really starts to generate and become problematic."

"Monitor yourself assiduously," Fertik told Doane.

Third: The longer it's there, the more it spreads and can be archived. If you see a problem, deal with it quickly. Get in touch with people and tell them to stop, in a kind and thoughtful way, without getting a lawyer involved right away. Reach them on a human level. If you want professional help, companies such as ReputationDefender are available. As Fertik told Doane, "Nip it in the bud before it spreads and gets mirrored and replicated. If you can't do it, you want to hire the pros."

If you do find something bad about yourself, how do you get it offline?
"Sometimes," Fertik responded to Doane, "what we do is, we overwhelm the 'bad' with good to make sure that when people look you up, they see what you want them to see, they see your good videos, not necessarily the (bad ones)."

Reputation Defender: Delete your Bad Web Rep

The mistakes you make on the internet can live forever -- unless you hire somebody to clean up after you.

A new startup, ReputationDefender, will act on your behalf by contacting data hosting services and requesting the removal of any materials that threaten your good social standing. Any web citizen willing to pay ReputationDefender's modest service fees can ask the company to seek and destroy embarrassing office party photos, blog posts detailing casual drug use or saucy comments on social networking profiles.

The company produces monthly reports on its clients' online identities for a cost of $10 to $16 per month, depending on the length of the contract. The client can request the removal of any material on the report for a charge of $30 per instance.

Michael Fertik and his partners originally conceived of ReputationDefender as a way for parents to protect their children from potentially damaging postings to social networking sites like MySpace or Facebook.

"I don't like the idea that kids and teenagers might suffer lifelong harm because of momentary mistakes," says Fertik.

Using both site-scraping robots and good old-fashioned human detective skills, ReputationDefender promises to scour the internet -- particularly social networking sites like MySpace, Facebook, Xanga and Flickr -- for materials that could threaten the author's employability once he reaches the professional world and its army of Google-savvy hiring managers.

Read entire article here.

Sue Scheff: Reputation Defender - A Priceless Service

Reputation Defender has expanded again - Now many people can take advantage of their MyEdge services!

I have used MyEdge for almost 2 years now have been extremely happy with their team of professionals. I was very excited to hear they have recently offered to a wider audience with reasonable costs.
Maintaining your Online Image has become a priority for so many people.

As someone that was nearly destroyed in Cyberspace - I know how critical it is to be aware of what is looming on the World Wide Web.

After winning a jury verdict for over $11M for Internet Damages to my organization, my family and myself online - I will continue to use be a voice for others that are being maligned online - and continue to encourage people to look to the future - and know it will be safer online with services like ReputationDefender on your side.

As a parent advocate, I also suggest parents consider signing up for ReputationDefender/MyChild and start protecting your child's privacy today!

Cyber Slander, Internet Defamation, Online Harassment

Read through this Blog and you will see that free speech is still in place but it will not condone defamation.

Blogging is fun, the Internet can be educational - but remember, what you post today can come back to haunt you tomorrow.

(Sue Scheff) The INTERNET - Has it become a WEAPON?

Since winning my unprecedented lawsuit in September 2006 - with a jury verdict for damages done to my family, my organization and myself - over $11M - I am contacted on a daily basis from other victims of Internet Harassment, Abuse, Slander and Defamation.

This is a growing problem with today's expanding Cyberspace and more and more businesses being rated online. It has been stated that many time that many clients, when they seen negative posts on someone or a business, will usually not take the time to find out if it is Internet Gossip or fact.

I have heard from small business owners who have filed bankruptcy, struggling professionals that had one client or former employee take revenge with the keypad, as well as potential job applicants not getting a job after a firm did an Online Search. This is becoming a serious problem and needs to be addressed.

For those that believe that free speech will condone defamation, think twice - and read about my case. This is not about free speech - this is about people intentionally and maliciously destroying others with a few keystrokes in what is being called E-Venge.

I continue to answer as many emails as I can hoping to give others the support in the fact they are not alone.

Will Your Online Profile Get You Hired or Fired?

After reading this recent article on MSN - I can personally relate and can attest to the many emails of victims of Cyber Slander - it is a growing problem and a major concern for anyone that is applying for jobs, college applicants, simply try to run a business - as well as maintaining your virtual reputation.
http://msn.careerbuilder.com/custom/msn/careeradvice/viewarticle.aspx?articleid=1598

With stories like this, is also convinces me without a doubt that services like ReputationDefender are priceless!

Are you concerned about your online profile? Learn how to maintain it!

Sue Scheff: Rising Above Internet Defamation

A Successful man is one who can lay a firm foundation with the bricks others have thrown at him" - David Brinkley

For those that know me, know that I have been the target of the most vicious and malicious attacks in Cyberspace. Fortunately I was able to fight back and won an unprecedented jury verdict for damages of over $11.M. $5M of it was set for punitive - meant to punish the defendant.

I am contacted on a daily basis from other victims of Internet Harassment and most people are unable to retain an attorney. It can be very difficult when it seems like the entire world is staring at you through their computer screens.

The quote above was sent to me today and I just felt I had to share with everyone. So when those bricks are being thrown at you through cyberspace - think about the great foundation you can build from it!